AI Workflow Automation

Stop answering the same emails.
Let AI handle it.

We build intelligent automation systems that handle your customer support, lead qualification, and document processing — so your team can focus on work that actually grows your business. Serving small businesses and SMEs across St Albans, Hertfordshire and the wider UK.

70%of support tickets resolved automatically
<60saverage AI response time
24/7your support never sleeps

Sound familiar?

Your team is talented. But every day, they're spending hours on the same questions — password resets, pricing queries, order updates.

The average SMB receives 50–200 support emails per week. 70% are variations of the same 15 questions. Every hour spent on repetitive support is an hour not spent on growth.

  • Your inbox is a full-time job
  • Customers wait hours for 30-second answers
  • Your team works weekends just to keep up
  • You know AI can help — you just don't know where to start
Inbox 47 unread

Three steps to hands-free support.

01
🧠

We learn your business

We spend time understanding your products, policies, FAQs and tone of voice. We build a custom AI knowledge base that acts as your 24/7 support brain.

02
⚙️

We build your automation

We design and build your workflow using advanced AI and n8n. Nothing goes live until you're completely confident in the results.

03
📈

We monitor and improve

After launch, we review performance monthly, tune your AI responses, and add new automations as your business grows.

Three ways we automate your business.

Powered by advanced AI and n8n — the most advanced AI and automation platforms available today.

Most Popular

AI Customer Support Automation

We build an AI system that reads every inbound support email or chat, classifies it, and sends an intelligent reply instantly — 24/7. Most clients resolve 60–80% of tickets without human involvement within the first month.

Get started →
Sales & Growth

AI Lead Qualification

Never let a warm lead go cold. We connect your website forms, CRM, and email to an AI that qualifies inbound leads, sends personalised follow-ups, and books discovery calls automatically.

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Operations

AI Document Processing

Stop copying data from invoices, contracts and forms. Our AI reads, extracts, and routes document data automatically into your CRM, accounting software, or any system you use.

Get started →

Simple, transparent pricing.

No hourly rates. No hidden fees. A fixed setup cost and a monthly retainer that covers everything.

Starter
£1,500
setup + £300/month
  • Single channel (email or chat)
  • AI classification + auto-reply
  • Human escalation routing
  • Ticket logging dashboard
  • Monthly performance report
Get started
Pro
£5,000
setup + £1,000/month
  • Unlimited channels
  • Full helpdesk integration
  • Weekly reporting dashboard
  • Priority support from MS IT
  • Quarterly workflow review
  • New automation added quarterly
Get started

All prices shown ex-VAT. Not sure which plan? Book a free call and we'll recommend the right fit.

Common questions.

How long does it take to set up?
Most Starter and Growth setups are live within 2–3 weeks. Week one: understanding your business and building your knowledge base. Week two: building and testing the workflow.
Will it give wrong answers to my customers?
We use a confidence scoring system. If the AI is not confident enough in its response, the message is automatically flagged for a human to handle. You are always in control of what gets auto-sent.
Does it work with our existing tools?
Almost certainly yes. We integrate with Gmail, Outlook, Intercom, Zendesk, HubSpot, Notion, Slack, Airtable, and most other common business tools.
Is our customer data secure?
Yes. We use our AI API, which does not train on your data. All workflows can be hosted on UK or EU servers if required. We're happy to sign an NDA before any work begins.
Can we cancel our retainer?
Yes — one month's notice required. You keep everything we've built. No lock-in contracts beyond the initial 3-month stabilisation period.

Ready to get your time back?

Book a free 30-minute strategy call. We'll review your workflows and give you a clear automation plan.

Book Your Free Strategy Call →
Free 30-minute callNo obligationBased in St Albans