⚖️ Built for Professional Services

Turn website visitors into qualified client enquiries.

Accountants, solicitors, consultants and professional service firms use SupportDesk AI to qualify client enquiries automatically — capturing the right information 24/7 and routing the best leads to the right person.

Get a Free Demo → See SupportDesk

✓ 24/7 client intake

✓ First month free (Hertfordshire)

✓ Live in 1–2 weeks

72%

of professional service enquiries go unanswered for over 24 hours

3×

more enquiries converted when responded to within the hour

8hrs

saved per week on manual intake and triage calls

£0

first month cost for Hertfordshire professional firms

Who it's for

Built for your profession.

📋

Accountants & Tax Advisors

Qualify new client enquiries by business type, turnover, services needed and urgency. Route sole traders, SMEs and corporate clients to the right team automatically.

⚖️

Solicitors & Law Firms

Capture matter type, urgency and initial case details before the first consultation. Triage legally sensitive enquiries to the right fee earner immediately.

💼

Management Consultants

Qualify project scope, company size, budget range and timeline. Identify serious prospects before committing partner time to discovery calls.

🏠

IFAs & Mortgage Brokers

Collect income, savings, property value, mortgage type and urgency — so your advisors arrive at every call fully briefed and ready to advise.

👥

HR Consultancies

Qualify company size, current HR challenges, headcount and urgency. Route payroll, compliance and recruitment projects to the right specialist.

📐

Surveyors & Architects

Capture project type, property size, location, planning stage and budget — all before your first site visit or consultation.

⚖️

Client Intake AI

● Online 24/7

Hello! What can I help you with? We handle business tax, VAT returns, company accounts and personal tax planning.

I need help with my company accounts

Of course. What's your company's approximate annual turnover? This helps us match you with the right accountant.

Around £350k per year

Great — I can arrange a free 20-minute consultation. Could I take your name and best contact number?

Lead qualified · Partner notified · 8:43pm Saturday

Intelligent intake, not just a form

A form tells you nothing. AI has a real conversation.

SupportDesk AI asks the right questions in the right order — so your team arrives at every consultation fully briefed, without spending 15 minutes gathering basic information on the phone.

Adapts questions based on what the client says — not a rigid script
Never gives professional advice — routes all substantive questions to your qualified team
Sends your team a full brief of each enquiry before they pick up the phone
Follows up automatically with unresponsive leads
Books consultations directly into your practice management system

FAQ

Common questions.

Is the AI compliant for regulated professions like law or financial advice?

SupportDesk AI is an intake and qualification tool — it never provides legal, financial or other professional advice. It gathers information and routes enquiries to your qualified team. It is clearly positioned as an assistant, not an advisor. We recommend confirming suitability with your regulator if you have specific compliance obligations.

Can it integrate with our practice management software?

In most cases yes. We integrate with popular systems including Clio, LEAP, Xero Practice Manager, Karbon and Salesforce via automation workflows. We'll confirm compatibility on the discovery call.

How do we control what the AI says?

Everything the AI says is configured by us based on your brief. You review and approve all question flows, responses and scripts before going live. Ongoing updates are included in your monthly plan.

What happens when a client asks a substantive question the AI can't answer?

The AI is configured to recognise questions beyond its scope and immediately offer to connect the client with your team — capturing their details and the question for follow-up. It never attempts to answer professional questions it's not qualified to handle.

Is there a contract?

No long-term contracts. One month's notice to cancel. You keep everything we've built.

Ready to qualify more clients — without more admin?

Book a free 30-minute demo and we'll show you exactly how it would work for your firm.

Book Free Demo → See SupportDesk

📍 St Albans, Hertfordshire · 07557 794 546 · sales@msitsolutions.co.uk