MBot — MS IT Solutions

AI Appointment Booking Chatbot. Bookings on autopilot.

MBot AI appointment booking chatbot lets customers book, reschedule and cancel 24/7. No back-and-forth emails. Built by MS IT Solutions, St Albans.

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0
Back-and-forth emails to book
24/7
Booking availability
2 wks
From kickoff to live

The problem with manual appointment booking

Every appointment booked via email or phone costs your team 5–10 minutes of back-and-forth. For a business taking 30 bookings a week, that's 2–5 hours of admin every week — just for scheduling. And if someone enquires at 9pm on a Friday, they're waiting until Monday.

MBot eliminates this entirely. Customers book directly through your website or WhatsApp, at any time, and the appointment lands in your calendar automatically — no human involvement needed.

Industries this works for

🏥

Healthcare & Clinics

Patient intake, appointment type selection, GP and specialist bookings, automated reminders.

⚖️

Professional Services

Consultation booking for solicitors, accountants, financial advisers and consultants.

🏠

Estate Agents

Property viewings, valuations and buyer/seller consultations booked automatically.

💅

Beauty & Wellness

Service selection, stylist preference, time slot booking and automated reminders.

Frequently asked questions

How does an AI appointment booking chatbot work?
The chatbot engages your website or WhatsApp visitors, collects their booking details, checks your calendar availability and confirms the appointment — all automatically. You receive a notification and the booking appears in your calendar.
Which calendar systems does MBot integrate with?
MBot integrates with Google Calendar, Microsoft Outlook, Calendly and most major calendar platforms. Your availability is checked in real time so customers only see slots that are genuinely free.
Can customers reschedule or cancel through the chatbot?
Yes. Customers can reschedule and cancel through the same chat interface. Cancellations free up the slot in your calendar automatically and trigger a confirmation to both parties.
Does it work for healthcare and clinic bookings?
Yes. MBot is well-suited to healthcare appointment booking — patient intake questions, appointment type selection and calendar integration. We conduct a data protection review for all healthcare implementations.
How quickly can the booking chatbot go live?
Most booking chatbot implementations are live within 2 weeks. Book a free call and we can give you a precise timeline for your specific requirements.

Ready to get started?

Free 30-minute strategy call — no obligation. Based in St Albans, Hertfordshire.

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