Manage multiple customers at once and automate each one’s client journey.
Agencies manage many clients at once, each at a different stage. SupportDesk lets you automate each client’s journey individually, without your team having to remember where every account is up to.
Automate onboarding, check-ins and renewal reminders per client.
Give each client their own space to raise requests and track progress.
Keep every team member aligned on what’s due, for which client.
Electrical, Gas & HVAC Specialists — Hertfordshire & Bedfordshire
Running electrical, gas, EV charger, air con and heat pump work side by side means Express Search often has a dozen or more jobs at different stages at once — quoted, scheduled, in progress, awaiting certification — across just as many clients.
SupportDesk let them automate the follow-up and reminder sequence for each job individually, so nothing depended on someone remembering where a particular client's job had got to.
Illustrative example based on a real MS IT Solutions client — figures are for demonstration purposes.
Book a free 30-minute demo and we'll show you SupportDesk live — with your own business as the example.
📍 Based in St Albans, Hertfordshire · 07557 794 546 · sales@msitsolutions.co.uk