Manage customers, enquiries, sales and support without multiple systems.
You’re juggling enquiries across email, phone and social — and it’s easy for a quote to slip through the cracks. SupportDesk gives you one inbox, one CRM, and one place to see who needs a follow-up.
The AI handles routine enquiries automatically, so you’re not tied to your phone all day.
Every enquiry becomes a contact record automatically, with full history attached.
Turn website enquiries into tracked, followed-up leads — automatically.
Electrical, Gas & HVAC Specialists — Hertfordshire & Bedfordshire
Quote requests came in through a mix of phone calls, the website contact form and Checkatrade messages, with no single place to track a job from enquiry through to certificate delivery.
SupportDesk centralised every enquiry — electrical, gas, EV charger, air con and heat pump — into one pipeline, with automated follow-up reminders for open quotes.
Illustrative example based on a real MS IT Solutions client — figures are for demonstration purposes.
Book a free 30-minute demo and we'll show you SupportDesk live — with your own business as the example.
📍 Based in St Albans, Hertfordshire · 07557 794 546 · sales@msitsolutions.co.uk